When this happens you risk losing a patient, and we know that you rarely lose just one patient; you’re also losing family members, friends and referrals.

Just like with your financial bank account, too many withdrawals or too few deposits can result in a negative balance; which almost always results in a negative doctor-patient relationship. In that case everyone loses; you lose a patient and those in their sphere of influence, and the patient loses the confidence in quality care that they deserve.

For more great tips on patient satisfaction please send us a note to info@mdgrowth.com. We’ll be happy to send you some easy, low cost ideas for increasing patient satisfaction and increasing patient traffic.